When a prospect downloads a E-Book or a Product White paper from the Website, fills a form for a Demo Request, LISA understands these triggers and builds a semantic representation in her memory.
action=download document=white paper product=crm source=website
date=tomm duration=5 min event=call
Lisa uses Persona based Natural Language Initiation to reach out to the prospect in a natural conversational manner.
Lisa uses a Verbalization Engine that combines the prospect's contextual info with social etiquette to generate a
conversational message that initiates, follows up, informs or asks a question to the prospect just like a human
LISA uses Natural Language
Understanding to interpret the customer
responses and remembers all the facts,
requests & questions and composes a
response accordingly just like a Human
The NLU Engine uses a cognitive model including intent
detection, sentence syntactic & semantic analysis and
Emotion & Tonality Detection.
Yes. I wanted to see the demo of your CRM Product tomm